1. General

Present in both Belgium and the Netherlands, Tein Telecom designs, builds and delivers high-value technical tailor made solutions for mission critical environments. The portfolio includes digital video surveillance solutions, sophisticated voice solutions and networking solutions. Tein Telecom is active in different market segments such as Finance, government, Maritime, Traffic, Cities & Transport.
With a technical staff of 85 highly qualified people, the company has reached a high level of expertise in multimedia integration.
As a result of a continuous increase of business opportunities, we are looking to complement our team with an SLA & Operations Manager.
The position is based in Amstelveen where a team of 15 people is employed; interactions - including meetings - with colleagues based in Brussels might occasionally be required.

2. Responsabilities

The position encompasses two major functions:

• Services Team Manager NL 
• SLA Manager

The position is based in Amstelveen where a team of 15 people is based; interactions - including meetings - with colleagues based in Brussels might occasionally be required.

2.1. Services Team Manager NL
Responsible for a Services team composed of Project and Senior Project Engineers, working in close cooperation with the Services Director. Daily follow-up of all ongoing projects - guarantee that the implementation is correct, on time and in line with the order of the customer. Work in close relationship with the Project Managers to fulfill the project obligations and with the other Services Team Manager to optimize the use of the technical resources. Ensure the productivity and effective performance of his team members. Responsible for the client satisfaction in regard with the installation and maintenance activities.

2.1.1. Project Based:

• Close cooperation with the Project Manager to understand the scope and technical content of the project in order to:
  • Allocate the needed resources at the right moment.
  • Guarantee that the engineers working on the project have the needed knowledge, tools and resources to perform their job as expected by the customer/company.
• Follow the implementation of the projects in order to:
  • Supervise the activities to respect the planning.
  • Identify issues and escalate them to the Project Manager or the Services Director.
  • Provide support to the engineers on technical and organisational issues.
• Visit sites and customer, during project meetings or SAT activities in order to:
  • Be identified by the customer as an escalation point for problems.
  • Improve the relation with the customer.
  • Understand installation conditions for further maintenance issues.
• Act as PM, or identify and supervise PE in the role of PM, for "small" projects where no dedicated PM is defined.

2.1.2. Maintenance

Make sure his team is polyvalent in order to have enough trained resources to perform first and second line maintenance.

• Ensure appropriate response times for new tickets and follow up until resolution of tickets.
• Ensure effectiveness and quality of preventive maintenance.
• Assist the engineers in problem resolution and escalate when appropriate.
• Supervise spares availability for all installations under contract.
• Guarantee that site documentation is available and up to date.
• Guarantee the respect of the SLA's, provide statistics and assistance to Account Managers during customer meetings about maintenance.

2.1.3. Non project based

• Make sure that non project based activities (like tests and product/solution validation) can take place (time and resources).
• Ensure that issues with suppliers are followed up until resolution, including the needed feedback to AM, PM, etc... and that the documentation is available.

2.1.4. Administration

• Guarantee and control the reporting of engineers about their activities (Time sheets or equivalent) in order to:
  • Be able to report to customer about problem resolution.
  • Be able to report to PM about project costs and evolution.
  • Be able to report to the management about Quality of the Service, risks, profitability of projects.
• Follow the planning of the team members to guarantee the availability of resources

2.1.5. Human Resources

• Management of the team.

2.2. SLA Manager

2.2.1. SLA Management and reporting

For the major accounts, the company has to report periodically (weekly, monthly, quarterly of annually) about the respect of the contractual SLA and performances.
To do so, there is a need not only to produce a professional report on time but also to follow daily the tickets and activities to guarantee the respect of our obligation.

• Daily administrative follow up of tickets and activities performed on the different accounts
• Check reported problems, activities and solutions
• Ensure all issues are also logged and followed
• Ensure planned activities (as preventive visits) take place in time and are correctly reported and documented
• Check reports prepared by the assistants and correct where necessary
• Participate to customer meetings (ACT or others) to explain and defend the company performances

2.2.2. Contract management

When projects are implemented, it's the company interest to have maintenance contracts signed or extended. This means a company approved document prepared, sent and signed by the parties.

For new projects, a draft contract is proposed during the offer but need to be agreed after implementation.

For extensions, an amendment needs to be signed to contractually include the add-on in an existing contract.

• For new projects, approve / adapt proposed contracts in close collaboration with AM's and PM's
• For add-ons, prepare and transfer amendments to AM's
• Manage signed contract and report about financial results to the Direction

2.2.3. SLA Management with subcontractors

In the Video projects, the company need to sub-contract some activities to other companies: cleaning of cameras, corrective intervention on infrastructure, renting of elevators, etc...
The contractual (SLA) agreements need to be organized, purchase orders need to be done and renewal must be guaranteed on line with the company's contract with customers

• Prepare sub-contractor contracts, SLA and purchase orders;
• Follow sub-contractor performances and reporting;
• Renew contracts and purchase order at the best benefit for the company;

3. The position's requirements

3.1. Education & Knowledge

• HBO-niveau (HTS);
• Good knowledge of the technology in Voice, Video and ICT environments

3.2. Work Experience

• 10 years professional experience in telecommunication and experienced in people/project management.
• Experience in SLA management and Service delivery Management.
• Field experience with implementation and maintenance of telecommunication projects.

3.3. Required skills

• Project management skills.
• People management.
• Commercial driven.
• Dutch and English.
• Excellent, open communication skills, open minded.
• Able to work autonomously

4. Offer

Working for Tein Telecom means joining a dynamic and professional team of talented colleagues in a unique working environment. You will join an organization which is active in offering state-of-the art technological solutions to business customers.
Our employees are kept constantly up to date via professional training programs. Tein offers an attractive salary package, with excellent extra advantages, including company car and pension package.

1. General

Present in both Belgium and the Netherlands, Tein Telecom designs, builds and delivers high-value technical tailor made solutions for mission critical environments. The portfolio includes digital video surveillance solutions, sophisticated voice solutions and networking solutions. Tein Telecom is active in different market segments such as Finance, government, Maritime, Traffic, Cities & Transport.
With a staff of 100 highly qualified people, the company has reached a high level of expertise in multimedia integration.
For each project the Pre-Sales Consultant has an end to end responsibility in the engineering of the solution as well as in the generation of the offer. He takes the lead of the bid team, which is composed of Tein technical specialists as well as external parties whenever deemed necessary.
The Pre-sales Consultant also has a crucial role towards specific strategic customers. Through a good understanding of the business of those customers, as well as an understanding of technological evolutions, the Pre-sales consultant shall advise the customer on the future evolution of his solution.
The position is based in Brussels; interactions - including meetings - with colleagues based in Amstelveen ( Netherlands) might occasionally be required.
As a result of a continuous increase of business opportunities, we are looking to complement our pre-sales team with an additional Pre-sales Consultant with a focus on the Video surveillance and Physical security domain.

2. Responsibilities

The primary task of a Pre-Sales Consultant is to collect and analyze the requirements of the customer, engineer a technical solution, and calculate the costs thereof. The result of these processes is the delivery of an innovative and competitive solution for the client. The position covers all the aspect related to the preparation of an offer, including internal coordination with account managers and technology specialists, and external coordination with vendors and partners.
The Pre-Sales Consultant teams up with a group of engineers within the Commercial Division. He takes the lead of the bid team, and has end responsibility for delivering the offer corresponding to the customers needs and budget, within the imposed timing.
You will report to the Pre-Sales Unit Manager.

Your responsibility includes the following tasks :

• Analysis of the customer requirements ; detection and documentation of the potential risks related to the project.
• Engineering the solution with regard to the necessary products - hardware and software -and resources; calculation of parts and labor.
• Applying internal processes during offer phase in view of risk management.
• Act as project leader in the offer phase; integrate all the solution blocks in the offer.
• Coordinate the necessary actions with the Sales Assistant in order to produce a complete and well rounded offer.
• Provide technical support to the Key Account Managers during solution positioning and proposal negotiation.

3. Position's requirements

3.1. Education & knowledge

• Civil or Industrial Engineer;
• Expertise in the Video surveillance and Physical security domain: digital video, physical security, IP networks, wireless networking.

3.2. Work experience

• Technical/Commercial work experience.
• Several years relevant experience with major accounts for the delivery of customized solutions.
• Experience with Government projects is an asset.

3.3. Required Skills

• Mother tongue Dutch or French, fluent in both languages is an asset; fluent in English.
• Excellent contact in face-to-face meetings with customers.
• Ability to lead project/bid teams composed of internal and external members.
• Writing skills : ability to give a logical structure to a text, ability to make a solution description attractive from the customer's point of view.
• Capability to show empathy for customer needs.
• Well organized, autonomous; ability to focus on results.

3.4. Personality traits

• Communicative;
• Assertive and enterprising;
• Perseverant;
• Team player.

4. Offer

Working for Tein Telecom means joining a dynamic and professional team of talented colleagues in a unique working environment : a modern green site in the heart of Brussels. You will join an organisation which is active in offering state-of-the art technological solutions to business and governmental customers.
Our employees are kept constantly up to date via technical and professional training programs. Tein offers an attractive salary package, with excellent extra-legal advantages, including company car & group insurance.

If you would like to join our team, please send your CV with a covering letter to: i.sleeckx@teintelecom.be

OR

Tein Telecom
Human Resources Department
Place des Bienfaiteurs, 7
Weldoenersplein, 7
B - 1030 Brussels
BELGIUM

1. General

Present in both Belgium and the Netherlands, Tein Telecom designs, builds and delivers high-value technical tailor made solutions for mission critical environments. The portfolio includes digital video surveillance solutions, sophisticated voice solutions and networking solutions. Tein Telecom is active in different market segments such as Finance, government, Maritime, Traffic, Cities & Transport.
With a staff of 100 highly qualified people, the company has reached a high level of expertise in multimedia integration.
For each project, the Pre-Sales Consultant has an end to end responsibility in the engineering of the solution as well as in the generation of the offer. He takes the lead of the bid team, which is composed of Tein technical specialists as well as external parties whenever deemed necessary.
The Pre-sales Consultant also has a crucial role towards specific strategic customers. Through a good understanding of the business of those customers, as well as an understanding of technological evolutions, the Pre-sales consultant shall advise the customer on the future evolution of his solution.
As a result of a continuous increase of business opportunities, we are looking to complement our pre-sales team with an additional Pre-sales Consultant, with a focus on the Video surveillance and Physical security domain.
The position is based in Amstelveen where a team of 15 people is based; interactions - including meetings - with colleagues based in Brussels might occasionally be required.

2. Responsibilities

The primary task of a Pre-Sales Consultant is to collect and analyze the requirements of the customer, engineer a technical solution, and calculate the costs thereof. The result of these processes is the delivery of an innovative and competitive solution for the client. The position covers all the aspect related to the preparation of an offer, including internal coordination with account managers and technology specialists, and external coordination with vendors and partners.
The Pre-Sales Consultant teams up with a group of engineers within the Commercial Division. He takes the lead of the bid team, and has end responsibility for delivering the offer corresponding to the customers needs and budget, within the imposed timing.
You will report to the Pre-Sales Unit Manager.

Your responsibility includes the following tasks :

• Analysis of the customer requirements ; detection and documentation of the potential risks related to the project.
• Engineering the solution with regard to the necessary products - hardware and software -and resources; calculation of parts and labor.
• Applying internal processes during offer phase in view of risk management.
• Act as project leader in the offer phase; integrate all the solution blocks in the offer.
• Coordinate the necessary actions with the Sales Assistant in order to produce a complete and well rounded offer.
• Provide technical support to the Key Account Managers during solution positioning and proposal negotiation.

3. Position's requirements

3.1. Education & knowledge

• HBO-niveau (HTS);
• Expertise in the Video surveillance and Physical security domain: digital video, physical security, IP networks, wireless networking.

3.2. Work experience

• Technical/Commercial work experience.
• Several years relevant experience with major accounts for the delivery of customized solutions.
• Experience with RWS projects is an asset.
• Experience with "Systems Engineering" methodology is an asset.

3.3. Required skills

• Mother tongue Dutch; fluent in English.
• Excellent contact in face-to-face meetings with customers.
• Ability to lead project/bid teams composed of internal and external members.
• Writing skills : ability to give a logical structure to a text, ability to make a solution description attractive from the customer's point of view.
• Capability to show empathy for customer needs.
• Well organized, autonomous; ability to focus on results.

3.4. Personality traits

• Communicative;
• Assertive and enterprising;
• Perseverant;
• Team player.

4. Offer

Working for Tein Telecom means joining a dynamic and professional team of talented colleagues in a unique working environment. You will join an organisation which is active in offering state-of-the art technological solutions to business and governmental customers.
Our employees are kept constantly up to date via technical and professional training programs. Tein offers an attractive salary package, with excellent extra-legal advantages, including company car.

If you would like to join our team, please send your CV with a covering letter to: i.sleeckx@teintelecom.be

OR

Tein Telecom
Human Resources Department
Place des Bienfaiteurs, 7
Weldoenersplein, 7
B - 1030 Brussels
BELGIUM

1. General

Present in both Belgium and the Netherlands, Tein Telecom designs, builds and delivers high-value technical tailor made solutions for mission critical environments. The portfolio includes digital video surveillance solutions, sophisticated voice solutions and networking solutions. Tein Telecom is active in different market segments such as Finance, government, Maritime, Traffic, Cities & Transport.
With a staff of 100 highly qualified people, the company has reached a high level of expertise in multimedia integration.
For each project the Pre-Sales Consultant has an end to end responsibility in the engineering of the solution as well as in the generation of the offer. He takes the lead of the bid team, which is composed of Tein technical specialists as well as external parties whenever deemed necessary.
The Pre-sales Consultant also has a crucial role towards specific strategic customers. Through a good understanding of the business of those customers, as well as an understanding of technological evolutions, the Pre-sales consultant shall advise the customer on the future evolution of his solution.
The position is based in Brussels; interactions - including meetings - with colleagues based in Amstelveen ( Netherlands) might occasionally be required.
As a result of a continuous increase of business opportunities, we are looking to complement our pre-sales team with an additional Pre-sales Consultant with a focus on Trading Voice, voice recording and command & control solutions.

2. Responsibilities

The primary task of a Pre-Sales Consultant is to collect and analyze the requirements of the customer, engineer a technical solution, and calculate the costs thereof. The result of these processes is the delivery of an innovative and competitive solution for the client. The position covers all the aspect related to the preparation of an offer, including internal coordination with account managers and technology specialists, and external coordination with vendors and partners.
The Pre-Sales Consultant teams up with a group of engineers within the Commercial Division. He takes the lead of the bid team, and has end responsibility for delivering the offer corresponding to the customers needs and budget, within the imposed timing.
You will report to the Pre-Sales Unit Manager.

Your responsibility includes the following tasks :

• Analysis of the customer requirements ; detection and documentation of the potential risks related to the project.
• Engineering the solution with regard to the necessary products - hardware and software -and resources; calculation of parts and labor.
• Applying internal processes during offer phase in view of risk management.
• Act as project leader in the offer phase; integrate all the solution blocks in the offer.
• Coordinate the necessary actions with the Sales Assistant in order to produce a complete and well rounded offer.
• Provide technical support to the Key Account Managers during solution positioning and proposal negotiation.

3. Position's requirements 

3.1. Education & knowledge

• Civil or Industrial Engineer;
• Expertise in Pre-sales consultancy, with a focus on Trading Voice, voice recording and command & control solutions: Voice solutions, Voice recording, Voip.

3.2. Work experience

• Technical/Commercial work experience.
• Several years relevant experience with major accounts for the delivery of customized solutions.
• Experience with Government projects is an asset.

3.3. Required Skills

• Mother tongue Dutch or French, fluent in both languages is an asset; fluent in English.
• Excellent contact in face-to-face meetings with customers.
• Ability to lead project/bid teams composed of internal and external members.
• Writing skills : ability to give a logical structure to a text, ability to make a solution description attractive from the customer's point of view.
• Capability to show empathy for customer needs.
• Well organized, autonomous; ability to focus on results.

3.4. Personality traits

• Communicative;
• Assertive and enterprising;
• Perseverant;
• Team player.

4. Offer

Working for Tein Telecom means joining a dynamic and professional team of talented colleagues in a unique working environment : a modern green site in the heart of Brussels. You will join an organisation which is active in offering state-of-the art technological solutions to business and governmental customers.
Our employees are kept constantly up to date via technical and professional training programs. Tein offers an attractive salary package, with excellent extra-legal advantages, including company car & group insurance.

If you would like to join our team, please send your CV with a covering letter to: i.sleeckx@teintelecom.be

OR

Tein Telecom
Human Resources Department
Place des Bienfaiteurs, 7
Weldoenersplein, 7
B - 1030 Brussels
BELGIUM

1. General

Present in both Belgium and The Netherlands, Tein Telecom builds high-value technical tailor made solutions in different areas such as digital video surveillance solutions based on IP Networks, complex voice solutions and networking solutions.

With a technical staff of 85 highly qualified people, the company has reached a high level of expertise in multimedia integration.

2. Responsibilities

2.1. Project Based:

• Take the technical responsibility of a project in close collaboration with the Project Manager and in respect of the project specifications.
• Prepare future installations in lab environment and execute tests before delivery
• Install and commission the solution at the customer site including:
  • Final acceptance tests signed by the customer for approval.
  • User and Administrator training sessions.
  • Documentation of the installation.
• Identify, log, describe, escalate and follow up until resolution all issues arising during project implementation.
• Act as PM for "small" projects where no dedicated PM is defined.

2.2. Maintenance

• Execute first line corrective maintenance 24H/7D in the Benelux on different products / technologies following the competence matrix of the company.
• Execute preventive visits based on a predefined schedule and following the rules of the company.
• Identify, log, describe, escalate and follow up until resolution all issues arising during maintenance activities.
• Use the available spares during interventions, return defects to the repair center following the correct internal rules of the company and escalate any issue to his manager.
• Update site documentation after intervention (software release, installed base...).

2.3. Non project based

• Participate in tests setups required for demo, exposition and/or product validation.

2.4. Administration

• Report about daily activities (Time sheets or equivalent) to his manager to allow the company to:
  • Report to customer about problem resolution.
  • Report to PM about project costs and evolution.
  • Report to the management about Quality of the Service, risks, profitability of projects.
• Keep his manager and the help desk aware of all activities to allow a better time management of the service team.

2.5. Resources

Make a proper usage of the tools put as his disposal by the company.

3. The position's requirements

3.1. Education, Knowledge & Work Experience

• Industrial engineer in Telecommunication or ICT.
• 3 to 5 years professional experience in telecommunication.
• Working knowledge in Transmission and Wireless technologies / Protocols; CCNA certified is a plus.

3.2. Required skills

• Fluent in French, Dutch and English.
• Excellent communication skills, open mind, innovative. 
• Willing to work in a managed team, to use standards and contribute to the team knowledge.
• Flexibility - ready to work outside normal working hours when required.
• Reactivity - Ready to answer to any kind of request in an acceptable timeframe.
• Availability - Development is a team work requiring physical communication between colleagues.

4. Offer

Working for Tein Telecom means joining a dynamic and professional team of talented colleagues in a unique working environment : a modern green site in the heart of Brussels. You will join an organisation which is active in offering state-of-the art technological solutions to business customers.
Our employees are kept constantly up to date via technical and professional training programs. Tein offers an attractive salary package, with excellent extra advantages, including company car & group insurance.

If you would like to join our team, please send your CV with a covering letter to: i.sleeckx@teintelecom.be

OR

Tein Telecom
Human Resources Department
Place des Bienfaiteurs, 7
Weldoenersplein, 7
B - 1030 Brussels
BELGIUM

1. Algemeen

Tein Telecom www.teintelecom.nl bouwt technologisch hoogwaardige maatwerkoplossingen voor dealingroom telefonie, voice recording, marifoni evenals digitale video systemen op basis van IP netwerking.
Onze opdrachtgevers bestaan zowel uit banken en energiebedrijven als centrale en decentrale overheden in Nederland en België. In deze markten staat Tein Telecom bekend als een aanbieder van innovatieve en ‘leading edge' oplossingen.
In de Nederlandse vestiging in Amstelveen is een team van Project Engineers verantwoordelijk voor de uitvoering van projecten bij onze klanten in heel Nederland. In sommige gevallen wordt samengewerkt met het team uit ons hoofdkantoor in Brussel.
De Project Engineers zijn breed inzetbaar met elk een specialisatie in voice, video of networking.
Als gevolg van sterke groei in de "voice"-sector zijn wij nu op zoek naar Project Engineers Voice.

2. Taken en verantwoordelijkheden

2.1. Nieuwe projecten

De Project Engineer is, in nauwe samenwerking met de Service Team Manager en de Project Manager, verantwoordelijk voor het uitvoeren van installaties van onze systemen bij onze klanten. Installaties worden altijd voorafgegaan door een grondige voorbereiding in de testomgeving van Tein Telecom in Amstelveen. Een onderdeel van de voorbereiding is ook het uitwerken van het detailontwerp. Waar nodig kun je uiteraard voor ondersteuning terugvallen op de expertise van je collega's. Je taken bestaan onder andere uit:

• Maken van een detail ontwerp met bouw- en testplan;
• Bouwen van een test omgeving en uitvoeren van testen;
• Installeren van de systemen bij onze opdrachtgevers;
• Configureren en testen van de geïnstalleerde systemen.
• Trainen en opleiden van toekomstige gebruikers en beheerders;
• Het maken van de as-build documenten;
• Identificeren en analyseren en verhelpen van technische storingen eventueel in overleg met de fabrikant(en).

Je wordt opgeleid tot specialist op het gebied van dealingroom telefonie en voicerecording systemen. In deze rol ben je medeverantwoordelijk om alle noodzakelijke inspanningen te leveren om nieuwe systemen succesvol te implementeren.

2.2. Onderhoud

Onze klanten besteden het onderhoud van de installaties uit aan Tein Telecom. De Project Engineer is verantwoordelijk voor het uitvoeren van correctief en preventief onderhoud binnen de overeengekomen afspraken (SLA). Je taken bestaan onder andere uit:

• Tweede lijns correctief onderhoud, in sommige gevallen 24u/7d. ;
• Identificeren, analyseren en verhelpen van technische storingen eventueel in overleg met de fabrikant(en);
• Beheren van de benodigde reserve onderdelen;
• Bijhouden van de "Installed sites" documenten.

2.3. Overige taken

Naast de projectmatige installaties en onderhoud is de Project Engineer ook medeverantwoordelijk voor: 

• Het voorbereiden van demo's (in house of op locatie) aan klanten.
• Beheren van het Nederlandse deel van een internationaal netwerk van vaste spraak- en dataverbindingen. Inclusief het aansluiten en testen van verbindingen en het verhelpen van storingen.
  

3. Je plaats binnen de organisatie

De Project Engineer maakt deel uit van het Services Team van de Nederlandse vestiging in Amstelveen en rapporteert aan de Service Team Manager.

4. Functie eisen

4.1. Opleiding en kennis

• Ten minste MBO niveau verkregen door opleiding of aantoonbare ervaring in een technische richting;
• Ca. 3 jaar relevante werkervaring;
• Kennis van en ervaring met het bouwen en configureren van IP netwerken is een pré

4.2. Competenties

• Beheersing van de Nederlandse en Engelse taal in woord en geschrift;
• Analytisch, probleemoplossend denkvermogen;
• Gestructureerd, zelfstandig en planmatig kunnen werken.

4.3. Persoonskenmerken

• Communicatief;
• Doorzettingsvermogen;
• Team speler.

5. Het aanbod van Tein Telecom

Je gaat bij Tein Telecom deel uitmaken van een professionele organisatie die voorop loopt op het gebied van digitale spraak- en videotechnieken in bedrijfskritische omgevingen. Uiteraard hoort hierbij een passend salaris met uitstekende secundaire voorwaarden.

5.1. Dienstverband

• Na een proefperiode volgt bij gebleken geschiktheid een aanstelling voor 1 jaar met de intentie daarna voor onbepaalde tijd te verlengen;
• Full-time aanstelling;
• 39-urige werkweek.

5.2. Arbeidsvoorwaarden

• Marktconform salaris;
• Uitstekende secundaire voorwaarden, waaronder:
  • Een bedrijfsauto;
  • Bijdragen in Pensioen en onkosten

5.3. Standplaats

• Amstelveen;
• Gedurende de looptijd van projecten is het mogelijk dat je tijdelijk een deel van de tijd op locatie ergens in Nederland je functie uitvoert;

If you would like to join our team, please send your CV with a covering letter to: i.sleeckx@teintelecom.be

OR

Tein Telecom
Human Resources Department
Place des Bienfaiteurs, 7
Weldoenersplein, 7
B - 1030 Brussels
BELGIUM

1. General

Present in both Belgium and The Netherlands, Tein Telecom builds high-value technical tailor made solutions in different areas such as integrated digital video solutions based on IP Networks, complex voice solutions and networking solutions. With a technical staff of around 100 persons, we guarantee a flexible and innovative environment within a solid professional organisation.

In constant search of lasting competitive advantages, Tein Telecom has decided to create its own R&D department, developing an advanced management system for digital video surveillance infrastructure: Sightvision^TM.

The position offers a unique opportunity to be at the center of an innovative software development at an early stage, in a fast growing market.

2. Responsibilities

2.1. Business oriented R&D

• Creation of the global development conditions, in agreement with the General Management.
• Implementation of a specific development methodology (agile SCRUM).
• Make sure that the management has a good idea on the development and the structure of the code in order to take relevant decisions (budget, time to market, priorities,...).
• Reinforce the interface between R&D and Product Management, Account Management, MarCom and Services.

2.2. Software Development

• Final responsibility of the video software solutions on time, on budget and with the functionalities in line with the requirements.
• You will challenge
  • Functional requirements
  • Programming methods

2.3. Quality of software product

• Creation and implementation of overall quality process (documentation, testing, training).
• Deliver software with the requested quality.  

3. The position's requirements

3.1. Education & Knowledge

• Civil engineer or equivalent by experience.

3.2. Work Experience

• Knowledge of management skills and methods.
• Preferably 8 to 10 years professional experience first as a developer, afterwards as a manager.

3.3. Required Skills

• Business driven with interest in process management.
• Good communicator.
• Strong architectural background in a similar software development environment.
• Ability to work under pressure in order to meet deadlines.
• Fluent in French, Dutch and English.

4. Offer

Working for Tein Telecom means joining a dynamic and professional team of talented colleagues in a unique working environment: a modern green site in the heart of Brussels.
You will have the opportunity to join an organization which is active in offering state-of-the art technological solutions to business customers and to lead a team which daily faces high-end challenging environments.
Our employees are kept constantly up-to-date via technical and professional training programs. Tein offers an attractive salary package, with excellent extra legal benefits.

If you would like to join our team, please send your CV with a covering letter to: i.sleeckx@teintelecom.be

OR

Tein Telecom
Human Resources Department
Place des Bienfaiteurs, 7
Weldoenersplein, 7
B - 1030 Brussels
BELGIUM